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Superior Service at a Fair Price

Are you still wondering what kind of experience our Care Experts provide? Would you like to hear directly from some of our actual customers? Well, after we help you get the most out of your Mac® or Apple® product, we ask each customer to tell us how we did. Here’s what some of our customers said about their experience.

On a scale of 1 to 10, with 10 being extremely likely to recommend StartOnMac to others, our StartOnMac Care Experts received an amazing 9.8 overall rating! Start experiencing superior service now and give us a try.

When asked why they rated StartOnMac with the rating they provided, our customers had the following comments:

  • “I have never been so impressed with a service I have received from a company I found on the internet.”   Ian H. 12/20/2012
  • Great staff, very thorough, and fair pricing.”   Jim M.  10/7/2012
  • I went through several people looking for help Tania was the only one who was sincere at wanting to help me not just to sell me. Your pricing is very fair. and I can learn in my own time and in my own home!”  Debby B.  12/7/2012
  • Tania was awesome, great customer service and even better personality.”   Jeff A.  10/13/2012
  • Because they solved all my problems with my device, and they were very helpful.”                               Areli N.  12/20/2012
  • Karla worked through the problem systematically and was very helpful. Great staff!”                          Randy M.  10/26/2012

When asked about the Care Expert that helped them, our customers had the following comments:

  • Simply that I’m incredibly impressed with the service as a whole.”   Ian H.  12/20/2012
  • “I would love to have her working with me in my business Customer care is just what she did and did it well…… Thank you to everyone you are all wonderful!”   Debby B.  12/7/2012
  • She was great, genuinely cared.”   Jeff A.   10/13/2012
  • Was very friendly and explained everything in a detail.”   Areli N.  12/20/2012
  • Diane was the perfect person to assist me. Her professionalism and patience was by far exemplary.”   Eileen B.  9/24/2012
  • At 3:30 AM Central Time still connected.”   Merle M  11/13/2012

When asked why they felt the way they did, our customers had the following comments:

  • Frankly, I am staggered as to how your company is able to provide the excellent level of service I have just received when you charge as little as you do.”   Ian H.  12/20/2012
  • I feel I got my needs met, Thank you Tonya! My needs are met every time I call.”   Debby B.   12/7/2012
  • I’ll happily provide a more detailed answer once my PC to Mac transfer is complete, but so far the service provided is well worth the price I have paid.”   Ian H.  12/20/2012
  • Because the support was very valuable.”   Areli N.  12/20/2012
  • Subscription is very fairly priced for the amount of work your staff did for me. Thanks!”   Jim M.  10/7/2012

So what’s stopping you? After all we guarantee our work!

We GUARANTEE to fully Assess your needs and tell you we can DELIVER on them before you pay anything; once we tell you we can do it, we will do it NO MATTER WHAT IT TAKES!


Devices Supported

Because they solved all my problems with my device, and they were very helpful.
Areli N. 12/20/2012
Mac Tip
Synch your Apps with the Auto-Download Purchases
Go to System Preferences > Software Updates and check the “Automatically download apps purchased on other Macs".

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