StartOnMacsm Commitment to Our Customers
- We commit to a full assessment of your needs before we offer any service to you, our customer.
- We will provide an honest assessment as to the feasibility of solving your needs to your complete satisfaction, using our remote support services, or whether a solution to your needs actually exists.
- We will NEVER make you waste your time because we won’t guess at a solution.
- We will tell you if a solution is uncertain, and before we proceed, we will mutually agree to make a best-effort attempt to solve your need.
- Once we tell you StartOnMac has a solution to your need, we will solve your need whatever it takes. We will take every measure available to us to solve your need, period or your money back.
- If you are not fully satisfied with your solution, you have seven (7) days to request a refund for your services. Any request for refund on the Subscription Service will be prorated for the current month of service. To request a refund, please contact us via our webform and a member of our staff will contact you to arrange your refund.
View our Terms of Service by CLICKING HERE.