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StartOnMacsm Commitment to Our Customers

  • We commit to a full assessment of your needs before we offer any service to you, our customer.
  • We will provide an honest assessment as to the feasibility of solving your needs to your complete satisfaction, using our remote support services, or whether a solution to your needs actually exists.
  • We will NEVER make you waste your time because we won’t guess at a solution.
  • We will tell you if a solution is uncertain, and before we proceed, we will mutually agree to make a best-effort attempt to solve your need.
  • Once we tell you StartOnMac has a solution to your need, we will solve your need whatever it takes. We will take every measure available to us to solve your need, period or your money back.
  • If you are not fully satisfied with your solution, you have seven (7) days to request a refund for your services. Any request for refund on the Subscription Service will be prorated for the current month of service. To request a refund, please contact us via our webform and a member of our staff will contact you to arrange your refund.

View our Terms of Service by CLICKING HERE.


Frankly, I am staggered as to how your company is able to provide the excellent level of service I have just received when you charge as little as you do.
Ian H. 12/20/2012

Devices Supported

Devices Supported