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StartOnMacsm Commitment to Our Customers

  • We commit to a full assessment of your needs before we offer any service to you, our customer.
  • We will provide an honest assessment as to the feasibility of solving your needs to your complete satisfaction, using our remote support services, or whether a solution to your needs actually exists.
  • We will NEVER make you waste your time because we won’t guess at a solution.
  • We will tell you if a solution is uncertain, and before we proceed, we will mutually agree to make a best-effort attempt to solve your need.
  • Once we tell you StartOnMac has a solution to your need, we will solve your need whatever it takes. We will take every measure available to us to solve your need, period or your money back.
  • If you are not fully satisfied with your solution, you have seven (7) days to request a refund for your services. Any request for refund on the Subscription Service will be prorated for the current month of service. To request a refund, please contact us via our webform and a member of our staff will contact you to arrange your refund.

View our Terms of Service by CLICKING HERE.


Tania was awesome, great customer service and even better personality.
Jeff A. 10/13/2012

Devices Supported

Devices Supported