For any new Apple® user helpful Mac® knowledgeable tech support is crucial to make sure you get up and running quickly and easily. For many Apple users all over the map, a prolonged phone call or a long line at the Apple store is not their best option.
Life gets busy and odds are – especially if you’re really new to Apple products – it may be difficult to retain the wealth of information thrown at you from these tech support specialists. This is where online chat support comes in handy. (more…)
Is your Mac computer giving you internet problems on a regular basis? Do you not know where to get the best help for your internet problem? There are many ways you can reach out for tech support, but some are a lot better than others.
When your Mac internet is acting up, it is a drag. You’re less likely to get as much work done and tasks will take you longer than they should. To get the problem fixed, you can search the internet for answers, call the Apple store for assistance or consider using a third party tech support to help you out.
Searching online for answers to your Mac internet problems can be a grueling task. In a search, (more…)
Users who are totally new to the world of Mac® computers may be a lot of things, but one thing they are most certainly not are dummies. Mac for beginners users can understandably have a difficult time using their new hardware and software at first, especially if they’ve just completed migrating over from the Microsoft Windows operating system. While Windows and Mac OS X® are similar in a lot of ways, they are dramatically different in others. Because of this, it is important for new Mac users to realize that there is a better way to get Mac support than by searching for a “Mac for Dummies” book.
Services like StartOnMac not only aim to offer first class support for various types of Mac products but they also do so in a way that can conform organically to the needs of the individual customer. (more…)
One of the many things that Apple® is known for is first-rate customer service. Apple provides a variety of different avenues for customers to get support including online, telephone and in-person options. That top quality support, however, doesn’t come cheap. While technicians at an Apple Store location can certainly help Mac® for beginner users solve basic problems in a couple of seconds, any issues that is more intensive than a general knowledge question will often require a lot of time – and money.
Third party support is classified as any support for Apple products that isn’t provided by Apple themselves. (more…)
Is third party Mac® tech support really a good option for Mac for beginners–or for anybody? It is if you can find the right option. But the “right option” is different for different people. How do you know what’s best for you?
There are some people who go “100% Official” all the way. These people will only call the official Mac tech support line, or go to an Apple® Store, when they have any problems or questions.
There’s nothing wrong with this…for them. But most of us don’t want to spend almost $50 per incident with the “official” Apple tech support (and even those who have the money, often think this price is steep). (more…)
Sometimes a computer-related problem can be too difficult to fix on your own but not complicated enough to warrant spending money to have an expert technician come out to your home. Likewise, the issue may not be serious enough to even warrant spending minutes or even hours on hold to wait for a telephone support specialist. When those types of computer issues arise, one great avenue for troubleshooting is Apple® chat support.
Just because chat support for Apple products is a convenient way to fix issues doesn’t mean that it is a technology that is widely supported. Many third party services do not offer chat support of any kind. (more…)
Filed under: New Mac Users
— Care Expert @ 2:25 am January 18, 2013
Free, good help for Apple® computers can be difficult to find when it comes to Mac® for beginners. In fact, you may have noticed that it is pretty much impossible!
It’s not surprising that so many people look for free help online for their Apple products (especially when it comes to Mac for beginners). The operating system is new to us, and more than a little confusing at times. The hardware looks different and just plain is different than what we’re used to from our PCs.
And to top it all off, the official Apple Mac tech support costs nearly $50 for a single incident of support–as if we didn’t pay enough for our Mac computers to begin with! (more…)
Filed under: New Mac Users
— Care Expert @ 3:33 am January 17, 2013
Setting up a new computer in your home can be both an exciting and stressful time. Each new computer will have its own special quirks, which is something that is especially true if you’re migrating to an entirely new operating system. The fundamentals of the Windows operating system and Mac OS X® may be the same, for example, but they are drastically different in almost every other way that you can imagine. Because of this, it is totally natural for new users to have a difficult time in the first few days, weeks and even months after bringing a new machine into their homes.
StartOnMac technical support services were specifically designed to help new Mac® users make both a quick and easy transition from their old Windows-based personal computers to their new Mac computer. The help with Mac services offered by StartOnMac can be separated into two distinct categories. (more…)
As a new Mac® user, there are many choices for Mac tech support. At StartOnMac, we pride ourselves on being the number one alternative to Apple® Support. However, there are some other options which compliment our suite of services very well.
A Fellow Mac User
A great way to find a quick answer to a common question or problem is for a new Mac user to ask a fellow Mac user. Many concerns can be quickly addressed this way. Below is a list of some of the more common questions that fellow Mac users can typically answer: (more…)
Filed under: New Mac Users
— Care Expert @ 2:12 am January 10, 2013
Apple iCloud® is an excellent service when it comes to Mac® for beginners, as well as experienced pros. iCloud allows you to treat all of your Apple Mac and iOS devices as though they were hooked in to one central computer.
This means that, if you just finished importing your entire CD or DVD collection to your iMac, iCloud will allow you to watch any of these movies on your iPad while you’re on vacation.
This also means you don’t have to worry about transferring vacation or family event photos from your iPhone to your MacBook or your iPad. Since they can all access iCloud, it’s like sharing a hard drive from all of your devices!
Which Devices and Files are Included? (more…)